WE HELP YOU

To building transcendent
relationships

EVERY DETAIL ACCOUNT:

A person never forgets
how you made her feel

WE HAVE SPECIALIZED

In measure human
experiences
and their quality

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Nuestros Servicios: Competitive Benchmark
About us

Senior level consultants on improving the user's experience of products and services.

We are international speakers and teachers with more than 10 years of experience in the world of CX/UX, product and service development.

We represent to the Interaction Design Foundation (IDF) in South America and Chile, positions to which we were selected for our commitment to high-level Design.

We actively participate in the Desing & Emotion Society, CXPA and the CES UAI.



We are researchers
in the field of Emotional
Design.


We work with Desing for Emotion, Physical & Affective Computing, UX/CX Strategy, Cognitive Science & Neuroscience to understand human's behaviours.

Triad Model
Posmo TRIAD Model

An agile, flexible
and reliable model.


As consultants and researchers, we have developed a unique work-model for companies, which focuses on the optimization of resources and team management with a focus on real users of the products and services of companies. Contemplate a CX/UX Investment Return on a clear, reliable and safe Roadmap.

Meet our model
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Pamela Donoso Oggero
Consultants

Pamela Donoso Oggero [CL]

Customer Experience (CX)
Strategist

Co-Founder of PosmoCX

Journalist, Degree in Communications and Diploma in Digital Communication. His specialty are digital tools and environments with more than 15 years of experience.p>

Extensive experience in the corporate area of the private and public sector. Analyst in Customer Experience (CX) and User Experience (UX).

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Alexis Brantes Rodríguez
Consultants

Alexis Brantes Rodríguez [CL]

UX Strategist &
Emotion Researcher

Co-Founder de PosmoCX

Specialist Master in Neuroscience, Spain. Diploma on Interaction Design & Physical Computing. Degree on Integral Design.

More than 10 years of experience. Team leader of physical and digital interactions with focus on human behavior and neurobiology of emotions applied Human-Computer Interaction.

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Marco Van Hout
Consultants

Marco Van Hout [NL]

Advisory Board member en
Emotion-Driven & Service Design

Co-Founder de SusaGroup

Passionate leader in Design and Research with more than 15 years of experience.

Lead Desing & Research at Amsterdam MediaLAB, Co-Founder of SusaGroup and Board Member of The International Desing & Emotion Society. Speaker, Trainer, Lecturer, UX evangelist.

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Diego López Castan
Consultants

Diego López Castan [AR]

Advisory UX Designer &
Researcher

Co-Founder of EmpathyUX

Systems Engineer specialized in UX consulting. More than 18 years of experience in the technological field and 10 years ago is devoted to the investigation, experimentation and education of the User Experience (UX) as a discipline. He formed part of various IT teams in industries from different areas: Insurance, Technology, E-commerce and Telecommunications.

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Aldo Manetti
Consultants

Aldo Manetti [CL]

Advisory Board member en HCI y Realidad Virtual Inmersiva

Founder of InsideVR

Diploma on Interaction Design & Physical Computing. Degree in Graphic Design and Multimedia Communication.

Creator of InsideVR. More than 10 years in cutting-edge technologies. He leads the development of 360º Virtual Reality and Immersive Experiences projects.

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Miguel Ángel Ruíz Silva
Consultants

Miguel Ángel Ruíz Silva [CL]

Advisory Neuro Research Manager

Founder of Agencia MARS

Commercial Engineer, DpG in Neuromarketing e Ing. in Business Management. He has worked for important brands in different areas such as retail, wine, marble, motorcycles, real estate, insurance, banking, casinos, mass consumption, information technology, among others, creating a Neuromarketing strategy and Experiences for the Consumer, doing Market Research Studies with technology, training sales teams and helping companies to innovate.

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Nuestros Servicios: UX/CX Expert Review
Nuestros Servicios: Competitive Benchmark
Representations
Madrid, España (EU)

Diga33!

Strategic ally.

Diga33! is a Spanish company that designs customer experiences for brands that know what they want: impact, facilitate, satisfy, convert, be recommended, measure the value of their actions and meet objectives.

You can access our services of UX / CX consulting and conduct research with the same ease and confidence of doing it directly with us in Santiago de Chile. Apply Neuroscience, Affective Computing and Customer Experience Metrics with the most prepared team in Spain


Know their work!
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Nuestros Servicios: Competitive Benchmark
Representations
Buenos Aires, Argentina (LATAM)

EmpathyUX

Strategic ally.

EmpathyUX helps companies generate fantastic user experiences. It makes it possible for the user to feel happy with the use of their services or products.

You can access our services of UX / CX consulting and conduct research with the same ease and confidence of doing it directly with us in Santiago de Chile. Apply Neuroscience, Affective Computing and Customer Experience Metrics with the most prepared team in Argentina


Know their work!
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Nuestros Servicios: Competitive Benchmark
Partners

Partners


We have managed to establish strategic alliances with academic partners, business incubators/accelerators and consulting companies in Latin America, mainly in Chile, Argentina, Colombia and Ecuador.

Our alliances allow joining efforts and resources to generate unique content, innovation in processes and certify the quality of the user experience and the client in those countries.

Nuestros Servicios: Competitive Benchmark
Memberships

Memberships and
Representations

We are passionate about design and improving people's lives through the implementation of new and proven pratices.

You can not profess passion for something if you do not commit to contribute to its development, that is why we participate and help expand knowledge in the region.

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